Emergency Preparedness




Promotions and Freebies!

In appreciation for all that our staff is doing on the front lines of healthcare, Affordable Uniforms is offering a 15% discount off original prices (cannot be combined with other offers) for all Legacy Health Services staff. To receive the discount, please show your badge during checkout.From the Affordable Uniforms team- “Affordable Uniforms is locally family owned and would like to thank all men and women in the health care field for taking care of our family and friends. You are truly heroes in our eyes. Thank you!”

The store hours have been temporarily adjusted because of the pandemic.  They are open: M-F 11 AM- 7 PM; Saturday 10 AM- 6 PM; closed Sunday.

They have east and west side locations-
7647 Mentor Ave,
Mentor, OH 44060
(440) 918-9800

North Olmsted
24777 Lorain Rd,
North Olmsted, OH 44070
(440) 801-1520

Bright Corner
In preparation for our Honk for Heroes parades, we have created a Facebook frame for all of our healthcare heroes!  You are all heroes to our residents- let’s share that message with the world!

To utilize the frame from a desktop or mobile device, click on your Facebook profile picture, then click “add frame.”  The frame is searchable under “Legacy Health Services” and is called LHS Healthcare Hero.  Thank you for being a hero!


Promotions and Freebies!

We cannot say enough how much we appreciate all you do for our residents and for each other.  You are all healthcare heroes, and we aren’t the only ones who think so!  CLICK HERE for a list of companies who are showing their appreciation for healthcare workers through promotions and discounts.  Some of these are limited time or quantity offers, so don’t delay!

Bright Corner

During this trying global pandemic, our teams continue to pull together to protect our residents.  These are a few of the Pulse survey comments that have been submitted recently.  Thank you for being the front-line heroes in healthcare, and please keep sending your feedback through the OnShift Pulse Surveys!

  • The nurse was very helpful and we was a good team together
  • I love being a nurse and working here we have a good team here!!!!
  • A resident let me curl her hair and she loved it
  • Good strict measures taken in prevention during this pandemic period by the facility. Keeping doing a good job!!
  • Through this crisis, I am very grateful for management to work with me to put me in a working position I am comfortable in. It is great to see everyone in good spirits, working together and being kind to another. As I miss working with the residents. It is nice to see them happy and content.

Facility Emergency Preparedness Pages

We have provided links on this page so employees are able to easily access the updates that are provided to residents’ families.  These updates include facility news, general updates and notification of any positive resident or staff cases that have been confirmed by the local health department.  Please check your facility page frequently for new updates. We continue to have zero positive cases within our resident populations which is largely thanks to our staff’s dedication to infection control and our utilization of available PPE.

Bright Corner

During this trying global pandemic, our teams continue to pull together to protect our residents.  These are a few of the Pulse survey comments that have been submitted recently.  Thank you for being the front-line heroes in healthcare, and please keep sending your feedback through the OnShift Pulse Surveys!

  • I am happy when my residents are happy they are very important to me as well as good co workers and great team work ❤❤❤
  • I want to thank our administrator and management for being proactive for our safety . It really is appreciated . As the situation is ever changing , in light of hearing of a nursing home in aurora today with a fatality and multiple cases , it really made me think about the ancillary staff that come from the outside that go to other facilities . I wondered if maybe an assessment of non essential hospice visits and non emergent labs was in order . Thank you all for working so hard to keep us all safe!
  • Just trying to keep a smile during these days. Cleaned the whole counter and wiped down everything in the mail room, to make sure all is cleaned and disinfected.
  • Love the transparency our work has provided with all things Covid to our staff. Great having a leader who can take charge and not show the amount of stress I know she’s got to be dealing with.
  • I’m happy so far I feel we are doing more to protect the residents and the staff from covid 19 than most other homes.

LINK: Letter from the Legacy Health Services Leadership Team

Bright Corner

Families and community members have sent along so many words of thanks and encouragement to our staff.  Here are just a few:

Image may contain: text  Image may contain: text      No photo description available.  No photo description available.      No photo description available.  No photo description available.

CDC Guidance on Masks in Public

CDC continues to study the spread and effects of the novel coronavirus across the United States.  We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms.  This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms.  In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.  For more information, please click HERE.

Bright Corner

Travel and Leisure’s article, “12 Famous Museums Offer Virtual Tours You Can Take on Your Couch” lists a variety of museums around the world offering virtual tours! These tours range from New York and Washington D.C. to London and Paris. Take a few moments to “get away,” even if it is virtually!

My Life Expert

As we enter a new month with continued focus on the Coronavirus pandemic, please remember the importance of your own health and well being.  As part of EASE@Work, all employees are entitled to 3 free counseling/coaching sessions per year through My Life Expert.  Topics include wellness, mental health, nutrition, legal/financial,  medical advocacy and more. If you need additional support beyond the initial three visits, EASE will assist you in finding an in-network provider for more ongoing visits.  For more information, click HERE.  

Bright Corner

The Cleveland Museum of Natural History is offering their CMNH@Home series where you can tune into Facebook Live on Mondays, Wednesdays, and Saturdays at 12 pm to discover fun and interesting facts about the museum! 

        • Museum Mondays: Looking for a fun science class for kids? Virtually tour their galleries with Museum educators as your guide on Museum Mondays.
        • Wildlife Wednesdays: Interested in Ohio’s native species? Check out Wildlife Wednesdays to hear from their animal experts.
        • Scientist Saturdays: Want the inside scoop on science and research? Join Museum curators for Scientist Saturdays.
CDC Cleaning Tips

As the national pandemic continues, we are all doing our best to keep our home and work environments germ free. Did you know you can make a homemade bleach solution to use at home that kills Coronavirus and other viruses? Check out this LINK from CDC for more information!

Bright Corner

It is important to take a moment each day to focus on your own well being. Our daily updates will include a Bright Corner topic designed to help you find balance, peace or just a reason to smile.

Yoga with Adriene is a free YouTube yoga channel that is great for reducing anxiety and stress! Her channel features both meditation and yoga videos of all sorts! Some great videos to check out include:


The employee pre-screen has been updated based on the latest CDC and ODH guidance and can be found linked below. Please continue to pre-screen at home prior to your shift using this updated screen.  In addition, continue to practice social distancing and be diligent with hand hygiene for yourself and with your residents.  Thank you!


Each of you continues to rise to the occasion to serve our residents during this national pandemic.  Thank you for your incredible dedication.  The State of Ohio’s stay at home order, effective tonight at midnight, has left everyone with questions.  As you know, the order does NOT apply to healthcare workers commuting to work- all of our employees, regardless of department, will receive a letter validating this.  Please keep this letter and your name badge with you as you commute to work. 

Please see the Staff Resources section below for an FAQ that addresses how other aspects of day to day life are or are not affected.  For childcare arrangements, the link below of Pandemic Childcare Centers lists daycare centers in our state licensed to continue operations specifically for healthcare workers.  This list includes options for up to age 12, along with shift and Title XX availability.  Legacy Health Services has secured discount pricing with Brightside Academy for all Legacy employees- these prices and contact information are linked below.


Thank you to all of our staff for all that you are doing to keep our residents safe.  This is a trying time for many people, and we appreciate your compassion and dedication now and always. For those of you effected by the recent Ohio school closings, please reach out to your supervisor if you need assistance modifying your schedule.  We will work together to ensure you are able to balance your responsibilities at home and at work.

Please note- we have updated the staff screening tool effective 3/14/2020 based on the latest CDC guidance.  Please self-screen prior to coming to work, and you will be screened again upon arrival.  If the are yes answers to questions in the symptoms section AND yes answers to questions in the exposure section, do NOT enter building and contact DON or Designee immediately.  For more information on which areas are considered to have widespread or ongoing community spread, please see the Level 3 CDC Travel Advisory Listing.

We have created an Educational Corner for our staff so everyone keeps infection control polices and procedures top of mind.  Please check back often for updates, and be sure to participate in the OnShift surveys- lots of great incentives available the more points you earn!


We know many of you are concerned about the global spread of COVID-19 (the new coronavirus) and how it may impact us at our facilities. Ensuring residents are cared for in a safe and healthy environment is our first priority.  We will continue to update this page with additional guidance from CDC , ODH and other governmental agencies as available.

We need your help to protect our residents!  Remember, wash your hands and cover your cough. The best way to protect yourself and our residents is to follow good personal health habits to prevent the spread of illness.  Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol (which is available throughout the facility). Always wash your hands with soap and water if your hands are visibly dirty. 

What should you know about Coronavirus?  See below for helpful tools and resources!